• All online bookings are for photography only. They are done on www.millworkscreative.com using our online scheduling software. Our online calendars are always up to date and show the latest availability and pricing.
• If you are planning on hosting an event, workshop or filming video content with sound, please email us directly at danielle@millworkscreative.com to get pricing and make your bookings.

• During check-in, you may be asked to provide your ID and credit card information to pre-authorize a security deposit.
• Our staff will visit the your studio 10 minutes prior to the end of your booking to ensure that the room is left in its original condition. Furniture and props must be moved back to their original place. Fees will apply if they are not.

The studios are not soundproofed.

• Your booking is only for the room that you rented for the duration of the rental. If you require additional time to setup / takedown, please factor it into your booking. If you need extra time and the room is available, you can rent additional time in 30 minute increments.
• Moving and using furniture from another studio you are NOT renting is not permissible. Fees will apply if this rule is broken.
• Please do not use any of the studios you are not renting. If you would like a tour of the other spaces, kindly ask our staff and they will be happy to assist you.
• If a member of your party comes to the studio intoxicated, we reserve the right to ask them to leave the premises. If you bring alcohol into the studio we reserve the right to ask you to leave the premise and your booking will not be refunded or credited. We reserve the right to add additional fees based on the situation.
• Smoking (including recreational drugs and vapes) is not permitted on studio premises. If a member of your party is caught we reserve the right to ask them to leave the premises and your booking may be cancelled and will not be refunded or credited. We reserve the right to add additional fees based on the situation.
• Please note that failure to respect the studio rules, studio staff, or other bookers, will result in immediate termination of your booking and can result in a permanent ban.
• Please bring all of your belongings into the studio rooms that you are renting and take them home with you after your photoshoot/event. We are not responsible for loss or damages to items left in the common areas.
• We do not store items for your rental booking ahead of the photoshoot or left behind after the shoot. If you need to arrange delivery/storage of items ahead of your event, please email us at danielle@millworkscreative.com and we will advise you what we can do.

• We offer studio credits for cancelled booking. No refunds.
• Cancelling or rescheduling your reservation with over 48 hours notice will result in a 20% fee of your booking value.
• If you cancel 24 hours before your booking date, you will be liable for the full value of the booking.

• Deposits maybe asked for upon booking.

Please email us at danielle@millworkscreative.com ahead of time if the number of people arriving is larger then 10. An extra fee may apply. If you bring extra people to the studio without notice, they will be asked to wait outside of our premises until the staff onsite approves.

• Our studio is pet-friendly environment. Please ensure your pets are not on our furniture and on leash when in the common areas.
• There will be a $25 pet fee associated with this request. You may be asked for a $250 preauthorized hold on your credit card that will be collected upon arrival and then released within 2-5 business days, minus the pet fee, and any damages incurred.
• All pets must be on leash at all times when not in their rented studio.
• Should your pet make a mess on our studio floor there will be a $50 charge and if your pet makes a mess on the furniture, there will be a $250 charge which will be deducted from your $250 security deposit.

Garbage brought into the studio must be cleaned and put into garbage inside the studio. If there is garbage left behind, cleaning fees will apply.

• If you need to move furniture, please lift the items, do not drag them. This damages both the floors and furniture legs. If you need assistance, please ask.
• Broken furniture leg damage fee is $200, floor damage and deep scratches can range from $100-500 depending on the extent of the damage, furniture damage is subject to $100-500 damage fee.

Available 8am-8pm. 1 hour complementary per client, per booking. $25 hour for additional time.

Our studio has free wi-fi for all studio guests. Please ask staff when you arrive for the username/password.

The freight elevator is for equipment only and is shared with the building which means it must be available on a first-come-first-serve basis. Please give us a call directly if you require any on-site assistance.

• The size of the elevator is 6 x 16.5 feet